SIMPLE, SMART & REALISTIC SUPPORT
We believe that customer service should be great, no matter how small or how large the customer. Our team of global support professionals know everything there is to know about our locker systems - and they are locals just like you!
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We provide outstanding support options, 24 hours a day and 365 days of the year, so you will never be alone.
SUPPORT EXCELLENCE
We are continually reviewing, improving and applying the worlds highest levels of customer services and support.
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We believe that long after price is forgotten, its quality and levels of customer support and service that is long remembered.
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We have established a global network of highly trusted, highly professional and highly trained support professionals, who are seasoned specialist in the areas of customer service, technical support, project management and service delivery.
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Although we have many clients in many different countries and regions, we treat them all like family. We make it our business to always understand their challenges, develop sustainable solutions and constantly support their business needs.
Its what proudly sets us apart from everyone else.
24/7 SUPPORT
365 SERVICE
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We know that our lockers are not just used during business hours. In fact, the majority of our locker clients and their systems, are used outside offices hours and into the very early hours of the morning, each and every day. It's why we provide round the clock support options, which ensure 24/7 and 365 day support.
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Free-call (real person) telephone support
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Local 'back-to-base' security video monitoring
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High-resolution video camera monitioring
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Local 24 hour on-site technical and customer support
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Highly secure remote management customer care
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24/7 mobile app locker booking and information
SMARTER SUPPORT SOLUTIONS
We introduced the Lockers4Uâ„¢ Find-a-Lockerâ„¢ mobile app to let users search and find a public lockers - anywhere in the world. You can even book and pay for a locker from a number of Lockers4Uâ„¢ customer sites.
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Find a locker before you travel or even when in transit
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For Lockers4Uâ„¢ customer sites, where you can book and even pay for a locker, making sure you are never left out in the cold
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Search by current location, destination location or by location type (like an airport...)
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Understand the cost, sizes and real time location of lockers - before you arrive
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Integrated with Googleâ„¢ Maps for accuracy
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Available from Googleâ„¢ Play and the Appleâ„¢ Store from October 2018
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YOUR CHOICE OF
SUPPORT LEVELS
We make choosing the right level of support for your locker system simple!
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You choose the support level that bests suits your needs
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You choose any additional support that is needed
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Our central support team, review your selection to ensure your not paying for extras you don't really need
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You pay a once a year annual fee
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You meet your local service and support team
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We provide the worlds best locker system support and warranty services
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